Questions about Webshop
Many answers to questions about our webshop and service you can find here, in our FAQ. If you can't find an answer to your questions and problems, just contact us by e-mail or phone!
Shipping
A list of the countries we ship to can be found here
If you can't find your country in the shipping list below, use our contact form.
Deliveries are always made via our in-house supplier DHL GoGreen. We usually ship abroad with GLS KlimaProtect. You can find more detailed information in our shipping price table. The delivery takes place immediately after receipt of money.
Please note:
We ask you to always keep your shipping address up to date to avoid wrong deliveries. Free shipping promotions only address shipping within Germany. All other countries are excluded from these promotions.
The total shipping prices are displayed in the checkout, before the order is completed.
You can find a list with the corresponding shipping prices in our shipping prices table.
We deliver within Germany as soon as possible after receipt of payment.
For exact delivery times, please refer to the information on the product page.
We will send you a shipping confirmation with the shipment number to your specified email address.
This way you can track your package at any time.
If the package is lost or has not arrived within 3 days at the shipping company, write us an email to info@chapati.de.